What we do—and how we do it

SouthWay Results provides one core service: paid social advertising for London-based local service businesses.

We don't try to be everything to everyone. We focus on what we're good at—running effective ad campaigns that generate enquiries for trades and home service companies.

Below, we'll walk you through exactly what's included, how the process works, and what you can expect when working with us.

What's Included

Campaign strategy and setup

We start by understanding your business, your customers, and your goals. From there, we build a tailored ad strategy designed to reach the right people in your local area.

This includes:

  • Audience research and targeting
  • Ad creative development (copy and visuals)
  • Campaign structure and setup across Facebook and Instagram
  • Conversion tracking and lead capture integration

Ongoing campaign management

Once your campaigns are live, we manage them daily. That means monitoring performance, adjusting targeting, testing new creatives, and making sure your budget is being spent effectively. We're constantly working to improve results—whether that's lowering your cost per lead, improving ad quality, or refining who sees your ads.

Transparent reporting

Every month, you'll receive a clear report showing:

  • How many people saw your ads
  • How many enquiries you received
  • What you spent
  • How performance compared to the previous period

No confusing dashboards. No buried metrics. Just the information that matters, presented clearly.

Direct communication

You'll have direct access to the team managing your account. If you have questions, concerns, or ideas, you can reach us easily—and you'll get a real response, not an automated reply.

How the Process Works

Step 1: Discovery call

We start with a no-obligation conversation to learn about your business. What services do you offer? Who are your ideal customers? What's worked (or hasn't worked) for you in the past? This helps us determine whether we're a good fit, and whether paid social advertising makes sense for your goals.

Step 2: Onboarding and setup

If we move forward, we'll gather everything we need to build your campaigns—brand assets, key messaging, customer insights, and any previous marketing materials. We'll also set up tracking so we can measure exactly how many enquiries your ads generate.

Step 3: Campaign launch

Once everything's ready, we launch your campaigns. The first few weeks are focused on gathering data, testing different approaches, and understanding what resonates with your audience. Results during this phase can vary—it's a learning period, not the finished product.

Step 4: Optimisation and growth

As we collect more data, we refine your campaigns. We identify what's working, double down on it, and cut what isn't delivering. Over time, this process leads to better performance, more consistent enquiries, and a stronger return on your ad spend.

What We Handle vs What You Handle

What we handle:

  • All ad creation, setup, and management
  • Audience targeting and campaign optimisation
  • Performance tracking and reporting
  • Ongoing testing and refinement

What you handle:

  • Responding to enquiries promptly
  • Converting enquiries into quotes and jobs
  • Providing feedback on lead quality
  • Delivering great service (which is what keeps your reputation strong)

We bring people to your door. What happens after that is up to you—and it matters. The best ad campaigns in the world won't help if enquiries aren't followed up on quickly and professionally.

Pricing and Commitment

We work on a monthly retainer basis. This covers all strategy, setup, management, and reporting.

Your ad budget (the money you spend on the ads themselves) is separate and goes directly to Facebook/Instagram. We'll discuss what budget makes sense for your business during our discovery call.

We don't lock clients into long-term contracts. We believe that if we're doing good work, you'll want to stay. If we're not, you shouldn't have to.

Interested in working together?

If this sounds like the kind of straightforward, honest approach you've been looking for, let's have a conversation. We'll talk through your business, your goals, and whether paid social advertising is the right move for you right now.

Schedule a discovery call